Free US Standard Shipping over $75. Please allow 7-10 business days to prepare your order for shipment. Shipping will also pause between 12/25 - 1/2 for New Year Holiday.

We launched TRAVELER’S notebook in 2006 as one of the series of the MIDORI brand. All the products in TRAVELER’S COMPANY brand share the theme of traveling that takes place in one’s daily life. In order to pursue and enrich this theme, we changed the brand name from “MIDORI” to “TRAVELER’S COMPANY” in 2015. Since becoming an independent brand, TRAVELER’S COMPANY has continued to propose a journey into a new world where one can express themselves freely through its notebooks and other original stationery items. For more information on our history, please see our About. page.
TRAVELER’S notebook consists of a cut cow leather tanned using vegetable tannin and a tin-made part attached on a rubber band. It is hard to process a leather tanned by vegetable tannin for it shows the wrinkles and scratch marks easily. However, it is environment friendly, and has an authentic attractiveness where it beautifully changes over time. The leather used for TRAVELER’S notebook has oil seeped inside, and by doing so, it makes the finish soft. We wanted to make full use of the natural feeling, so we did not process it excessively. Please note that there might be some small scratches and wrinkles on the cover. The longer you use it, the more the color deepens. And by this deepening, the scratches would be hard to spot. For more information on how to take care of your leather cover please see our blog post below How to maintain.
TRAVELER'S notebook has a natural dyed finish to take advantage of the natural texture of leather. What appears to be white powder is the oil that has risen from the leather, so use it after wiping it with a dry cloth. Also, you can apply a mink oil that will clear up and residue. Please see our blog on How to maintain.
Yes, there are many ways to arrange and customize your notebook using the connecting rubber band. You can enjoy more information in the blog post below. How to arrange multiple refills.
Yes, we sell a "repair kit" that allows you to replace the rubber that holds the notebook and the rubber band that holds the cover. How to maintain.
You can purchase from our online store or one of our physical retail stores worldwide. Please check your nearest locations from our Find Us.
Every month on travelerscompanusa.com, you can find selected TRAVELER’S FACTORY products that are normally exclusive to Japan.
All notebooks and refills can be returned or exchanged within 30 days of purchase. Only unopened items can be returned. We only accept return when the items are defective or unopened condition. Customer is responsible for return postage. For Further information, please reference our full Return Policy.
Once your return is physically received, we will send you an email to notify you that we have received your returned item and proceed to process your refund. A credit will automatically be applied to your credit card or original method of payment. It may take time before your bank posts your refund. Usually the funds will show up in 5-7 business days
We do not price match items that may be available for a lower price on any third-party retailers or online stores. We manufacture all TRAVELER’S COMPANY items directly and if you find our products online sold by unauthorized third-party sellers, chances are it might not be a real TRAVELER’S COMPANY products or parallel import goods. We guarantee our quality of products that are sold at fair market price.
We offer Standard / Priority (2 Day) / Overnight (1 Day) and International (Currently only to Canada) shipping. Choose your delivery method at checkout.
All orders ship directly from our warehouse in Long Beach, CA.
Please use our Contact form. and tell us about your business.

Due to the limited number of products from collaborations or special items, we may set a limit on the number of items that can be purchased. Regardless of whether you are a business or an individual, we highly discourage purchasing or reselling products for the purpose of resale.

In the case of an unusual large quantity of products (per SKU) purchased in an order, we may modify or cancel the quantity without prior notice. We ask for your understanding and cooperation so that we can serve as many customers as possible. If you have any special requests or wholesale inquiry, you may contact us at support@travelerscompanyusa.com

Contact page

There are various possible causes, such as "You are using an address that you cannot reply to" or “cannot receive mail". Other possible causes are below.

  1. Customers who use symbols (such as ".") In their email addresses for special purposes
  2. Customers who use free mail - some free email services are more reliable than others. We recommend using Gmail as a reliable free email administrator.
  3. Customers using carrier emails of mobile phones and smartphones - sometimes sending messages or emails on the fly may have dropped service during your reply. You should have an error message in your inbox if this is the case.
  4. Our Replies may have automatically gone to your junk or spam folder so please double check before reaching out.
  5. * For details on the setting method, check the websites of mobile phone companies or contact the retailer where you purchased your mobile phone or smartphone.

  6. Other possibilities
  • Incorrect email address entered
  • Security software and antivirus software settings
  • If you are using the email blocking service of your provider
  • Mailbox capacity over limit

*If none of the above apply, please contact us again using a different email address.

The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.
You have successfully subscribed!