TRC USA ONLY SHIPS TO DOMESTIC USA & CANADA  


1. Domestic Shipping
 

The cost of shipping your order will vary depending on the destination of your shipping address and chosen method of shipment. All shipping costs are calculated at check-out.

** All domestic orders over $75 (excluding tax) qualify for FREE STANDARD SHIPPING ** 

Shipping Method

Expected Shipping Time

Standard

Shipped next business day + 5-7 business days for transit

Priority (FedEx)

Shipped next business day + 2-3 business days for transit

Overnight (UPS)

Delivered next business day for orders placed before 12pm PT

 

*As more locations are being impacted by the COVID-19 pandemic, domestic shipping times may be extended by 2-3 days to allow our couriers the extra time to safely delivery your order.  

According to USPS - Service Alerts, they are experiencing minor operational impacts for domestic mail. We are able to continue providing shipping within the United States, but at this time we cannot guarantee shipping times and delivery delays are expected. 

We appreciate your continuous support and understanding for these changes. We will continue to provide updates as we learn more. Stay safe and be kind to one another. 

 

2. International Shipping 
(currently Canada only)

The cost of shipping your order will vary depending on the destination of your shipping address and chosen method of shipment. All shipping costs are calculated at check-out. International shipments may be subject to customs duties which are levied by and paid to your local customs office. Please see section "Customs Duty Tax".

International orders do not qualify for free shipping.

Shipping Method

Expected Shipping Time

International Standard
(USPS)

Shipped next business day + 7-14 business days for transit

International Priority
(FedEx)

Shipped next business day + 5-7 business days for transit

 

Customs Duty Tax 

Customs duty tax or tariff is a fee imposed on goods when transporting across international borders, it is a charge from the foreign country rather than TRC USA. Customs duty tax is a legal requirement that must be settled by the purchaser before a shipment can clear customs and be delivered. Customs duty tax is payable to your local customs office. Shipments without customs clearance may be held and later returned to the sender.

The customs duty tax amount will vary depending on certain variables, such as your destination country's tax and duty percentage, category of goods and its value. As such, TRC USA cannot provide any estimates for the tax amount.

*As more locations are being impacted by the COVID-19 pandemic, international shipping times may be extended by 4-6 days to allow our couriers the extra time to safely delivery your order.  

 

     

     

     

    Once an order has been received in our system, our team then has it processed as quickly as possible. Therefore, we cannot guarantee any address corrections or order modifications be made to your order unless confirmed by our shipping team. If you have mistakenly entered an incorrect shipping address during check-out, we ask that you contact us immediately. Please email us at support@travelerscompanyusa.com with your full name, 4-digit order number, and the correct shipping address and we will do our best to update your information before it is processed to ship.
    Unless specifically exempted, you must pay the 5% Goods and Service Tax on items you import into Canada by mail. The Canada Border Service Agency (CBSA) calculates any duties owed based on the value of the goods in Canadian funds. When your order reaches the border, the CBSA will reach out to the contact info listed on the order for a payment request. Once payment is complete, the CBSA will release your order for final delivery.
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