Unopened products purchased from travelerscompanyusa.com may be returned for a refund within 30 days. Refunds are limited to regularly-priced items.
● Returns must be accompanied by an order receipt or a packing slip.
● Original shipping costs are non-refundable.
● A return shipping label will be generated and the cost of return shipping will be deducted from the refund.
● Refunds are issued via original payment method of the order.
● Exchanges are processed as a refund and a new order.
Any return on an item that is marked as a gift during checkout will be refunded in the form of a gift receipt. Gift credit for the value of your item will be sent to the email on file once the return is physically received back at our warehouse.
Please submit a return authorization by using our contact form with subject line “Return [#order number]”. We do not accept returns without return authorization.